Business Hours:

Monday - Friday

10:00am - 6:00pm 

For all customer service issues, returns and questions, please fill out the contact form on this page. For returns please let us know why you're returning the item. 

If you have a question specifically about returns or delivery, please read our policies:

Return Policy:

• All sales are final.
• No refunds or exchanges, store credit only.
• Accessories and bodysuits cannot be returned.
• Original shipping charges are non-refundable.
• We do not provide return labels for shipping. 
• Merchandise must be returned within 7 days of receipt.
• Merchandise must have all tags.
• Merchandise must be unworn and unwashed.
• Please allow approximately 7 to 10 days after we receive your return for processing.

Please send returns to: 

K.Elle 

340 W. 131st Street Los Angeles Ca 90061

Shipping & Delivery:

• USPS Priority Shipping: 2 to 5 business days

• Please allow 48 hours after order has been placed for processing, excluding weekends. 
• All orders placed on Friday after 12:00 p.m. PST will begin processing on the following Monday.

If you would like Priority Express Overnight delivery, please email us at info@shopkayelle.com 

Priority Express orders must be placed before 3:00pm to ensure overnight delivery, except on weekends.